Returns & Exchanges
At Eclipse, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our goal is to ensure your style evolution is seamless and satisfying from purchase to delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
- 3.Drop Off Protected
Hand your package to the designated courier or drop it off at any authorized shipping location to begin the transit process.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.
